To cancel your active subscription, please, do the following:
- Go to https://convertio.co/
- Log into your account by following this tutorial.
- Go to https://convertio.co/settings/ (Settings page)
- At the bottom of the page in the Manage subscriptions section, you will find the Cancel Subscription button. Click it to cancel your subscription.
If all goes well, then in a few minutes you will receive a confirmation of your subscription cancellation to your email. The mail will be from our billing partner.
1. If you don't see the 'Cancel Subscription' button - your subscription is already canceled and wouldn't be renewed. In this case, you should also see the label 'Valid until: [DATE]' instead of 'Renewal date: [DATE]' in the sidebar.