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Billing

This section contains articles about premium packages and their features, free tier limits, subscriptions and ways to cancel them, as well as the main issues that you might have encountered during the payment along with the ways of troubleshooting them.

Payments

  • Common payment issues and troubleshooting
  • How do I get an invoice (receipt) for my payment?
  • What if I been double-charged?
  • How to request a refund?
  • How can I pay via PayPal?
  • How can I pay via Wire Transfer?
See all 7 articles

Free Tier Limits

  • Free tier limit for file conversions
  • Free tier limit for text recognition (OCR Tool)
  • Free tier limit for file conversion API service

Premium packages

  • Premium plans for file conversions
  • Premium plans for text recognition (OCR Tool)
  • Premium plans for file conversion API service

Subscriptions

  • What is a minimal subscription duration?
  • How to cancel an active subscription?
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